|Ruta principal||Hanoi Aeropuerto Internacional de Nội Bài a Ciudad Ho Chi Minh|
|Aeropuertos en los que opera||63|
|Aeropuerto principal||Ciudad Ho Chi Minh|
Desventajas: Having announcements in the lounge or a better choice of beverages on board would be great....also surprised there were zero reading materials available in business class
Ventajas: Check in was good
Desventajas: Food. Don’t serve anything if it is going to be that bad. And offer beverages
Desventajas: Onboarding time
Desventajas: With COVID 19 middle seats were taken and vans from flight to gate was packed. No consideration beside having us wear mask
Ventajas: Liked that the busses to gate at arrival were not packed
Desventajas: Not having middle seats filled thought that was terrible
Ventajas: Check in was efficient. I like that they have generous carry on policy. No checked bag fees. Boarding was quick and easy.
Ventajas: Short flight, comfortable schedule
Desventajas: I did not get a comfortable seat
Ventajas: The Hanoi airport was great. Had hand sanitization centers and medical staff to monitor people during this corona virus outbreak. The plane was very nice and clean and they did not pass out blankets due to the virus. The crew was very nice and attentive.
Ventajas: They boarded the plane early, which meant we arrived at our destination early.
Desventajas: All we got was a bottle of water.
Ventajas: Vietnam airlines stands out in SE Asian carriers. Great service and planes leaving and arriving on time.
Desventajas: Keep up great service standards
Ventajas: Food and crew
Desventajas: Choice of movies. And documentaries Incessant publicity on board. As if we didn’t know VietnamAirlines
Ventajas: The flight was short but comfortable. The flight also included lunch service that was also good. Overall, good value for money.
Desventajas: No help in sorting out visa issue. Flight canceled. Hope they treat me right on rebooking after embassy visit in AM.
Ventajas: Crew were great. Seating was comfortable.
Desventajas: Boarding seems a bit of a crazy process.
Ventajas: Plane is good
Desventajas: Delay 2x poor
Ventajas: The flight was quick, limited turbulence, and the crew was very friendly and pleasant to fly with. The only negative was the plane itself.
Desventajas: The plane smelt like fresh urine, chemicals, feces, and burning rubber. Simply put, the plane should not be in active rotation. It felt immensely unsafe as the plane rattled and moaned throughout the flight.
Ventajas: Was given lounge access, quick easy boarding, very organized.
Desventajas: I purchased an exit row seat. Upon checking they confirmed my seat number but did not inform me of an equipment change so I was no longer in an exit row. The crew was great and allowed me to take the exit row seat after boarding was complete
Ventajas: seat uncomfortable, food wasn't good
Desventajas: armrest seats should moveable for a child can lay down during 11hrs45' fly. Terrible experience! My seat number was 53A,B, and C wasn't moveable, boeing 777
Ventajas: Because of my Platinum status with Delta the gate agent changed our seats to more legroom in exit row
Desventajas: We’re used to entertainment in seat like delta
Desventajas: Excellent service over all.
Desventajas: Plane felt like it was in poor condition. The brakes squealed loudly, the panels vibrated during take off and landing.
Ventajas: Crew was accommodating, seat space for economy was generous and comfortable for a 2hr flight.
Desventajas: Luggage allowance for economy is only one check-in bag, as opposed to most airlines these days, which give two check-in bags. For the price paid (almost $300) for a return trip to Yangon from HCMC, this is expensive -- and I booked over a month in advance. Should be offering more leverage.
Ventajas: Reasonable price and not complicated
Desventajas: Cabin atmosphere, our seated very hot because air conditioning wasn't cold from Osaka until Hanoi even we have informed few staffs but nothing change.
Ventajas: Asientos comodos
Desventajas: Comida por debajo de lo que ofrecen otras aerolíneas del sudeste asiatico
Desventajas: On-time departure
Ventajas: Didn’t seem perfectly organized at all times. But they did a good job regardless.
Ventajas: The crew was great.
Desventajas: But the aircraft is not well maintained inside. Sticky substance on armrest and tray; Seat-back pocket torn and everything inside filthy. Magazine pages stuck together due to spilled sugary beverages.
Ventajas: The flight attendants were wonderful and the business class seats were very spacious and comfortable.
Ventajas: Friendly crew. Short flight, very efficient
Desventajas: It’s satisfying everytime I fly with VietnamAirlines. Except that a kid behind me kicked my seat nonstop. Literally, nonstop!
Ventajas: no-nonsense, plain flight, what else would a frequent flyer wish?
Ventajas: I love flying on Vietnam Airlines
Crew always friendly and helpful
Desventajas: If a flight is delayed, they could inform us.
Desventajas: Cabin temperature was too low, and that’s a typical problem when flying Vietnam airlines, they almost freeze you
Desventajas: Ruined flight due to excessive baggage charge which is clearly just stealing from customer at check in... 1800 bhat for one small case! Never again with Vietnam Air
Desventajas: They could improve on the entertainment and service.
Desventajas: Very little. Just a great flight .
Desventajas: Got me there, no worries.
By far the worst airline I've flown with
Ventajas: Food was the only good part
Desventajas: The crew was rude, no blankets, no entertainment. Overall was not good
Still my least favorite flight
Ventajas: Food, the entertainment selection
Desventajas: The crew
Desventajas: Cleanliness of plane interior can be improved.
Ventajas: The flights left and arrived on time.
Desventajas: When connecting from a domestic flight to an international flight in Hanoi they do not check your bags to the final destination. They also do not inform you that you have to change terminals when arriving in Hanoi. I barely made the connection because of these two issues.
Desventajas: Allowing the boarding of business class passengers before economy class passengers.
Desventajas: More chairs at boarding gate in Bangkok, please
Ventajas: Got a good seat (aisle in exit row--I'm 6'2") without asking for anything special. Adequate meal even though the flight was only 2.5 hours.
Desventajas: I could not check in online.
Desventajas: Departing on time, boarding more organized fashion.
Ventajas: plane was new and captain was professional
Desventajas: plane was badly late and the boarding process was poorly coordinated
Ventajas: The crew was very nice.
Desventajas: There were passengers clapping through the whole flight.
Ventajas: The fact that it was an over night flight.
Desventajas: 1) The service was terrible terrible. 2) food was extremely poor. You cannot offer *only* pork and fish. 3) Bad entertainment system. Namely no movie descriptions, bad infotainment system navigation. Poor subtitle choice.
Ventajas: On time service and crew service
Desventajas: Improvement to entertainment and food selection
Ventajas: Staffs are nice, food is good
Desventajas: Delay 50’ without anouncing
Ventajas: The entire flight was pleasurable. The crew was outstanding.
Desventajas: Apparently the records showed that credit card used did not match with the actual card used. I used my Kayak account to book 7 tickets. My friend used his credit card to pay for all 7 tickets. The records showed that my wife’s credit card was used when in fact my friend’s card was charged.
Ventajas: This plane is in much better shape than the last one.
Desventajas: Flight delays seem to be a common thing with VN airlines
Ventajas: Plenty of room, noise low, allowing for me to sleep several hours.
Crew efficient and friendly.
Desventajas: Many stale films, but I really don't care!
Ventajas: The seats were roomy and comfortable. For airline food, it was actually pretty tasty. The in-flight entertainment was very good. I wish Vietnam Air was available in the States!
Desventajas: Lounge access for my wife traveling in economy I was in business. Had two passes both in my name got a rude and unprofessional greeting by Vietnam Air staff. This in its self will make my reason to fly Vietnam Airlines the last choice.