|Ruta principal||Dallas-Fort Worth a Dallas-Fort Worth|
|Aeropuertos en los que opera||202|
|Aeropuerto principal||Dallas-Fort Worth|
Ventajas: They offered some entertainment
Desventajas: Took no caution with coronavirus. Packed the plane with the seats full and all rows filled. I was not expecting this especially since my flight was not cheap.
Ventajas: All 4 legs of our flight were right on time, and the planes appeared to be clean.
Desventajas: Paying first class fare buys a couple of additional inches of space, but nothing more. There's nothing really first class about it.
Desventajas: Nothing it was very nice
Ventajas: Clean plane, courteous personnel, everything on time
Desventajas: Getting the food back would be nice.
Ventajas: Clear instructions, clean plane, flight on time.
Desventajas: Getting food service back on plains.
Ventajas: I like the ability to watch movies
Desventajas: The cabin was hot... air didn’t blow well... the crew was abrasive and rude. I asked simple questions and got long explanations for no reason
Desventajas: Almost 2 hr delay - put fuel in a wrong tank.
Ventajas: Crew was excellent especially the first class attendant very attentive and always checking on you
Desventajas: The food needs to be back to normal for first class and also baggage is very slow almost over 30 min wait
Desventajas: With Covid they could hand out a bag containing water and a snack.
Desventajas: Flight was totally full...
At least everyone had a mask on
American does not space seats like Delta does
I will be taking Delta whenever possible
Desventajas: Lack of social distancing with American Airlines
Desventajas: Need more space
Desventajas: Traveling in a 737-800, there is no displays at your seat. One must BYOD. Wifi was spotty.
Ventajas: Entertainment on seats
Desventajas: I sat in seat 12A- the window was so hot it was burning my arm and I was extremely hot. Not sure if it’s from the engine heat or sun but it’s probably a mechanical issue that the 737 should address. Horribly uncomfortable trip.
Ventajas: Unlike other AA planes, the plane that flew this particular route was at least updated with seat-back screens.
Desventajas: Unfriendly service. A sandwich wrapped in plastic wrap is an absolutely horrible excuse for first class meal service.
Desventajas: Wifi was not functional, making me unable to do work for the duration of the flight. Rude flight attend literally stormed off mid-conversation as I was asking for assistance with wifi. And this was in FIRST CLASS. Unbelievable. And Unacceptable.
Ventajas: Crew amazing!!!
Desventajas: Better maybe in giving drinks every once in a while like they use to.
Desventajas: Entretenimiento, agua al abordar y cualquier cosa adicional para no estar pidiendo, organización de entrada y salida al avión y espacio de asientos para estos tiempos de covid porque todos estábamos juntos.
Ventajas: El personal.
Desventajas: Entretenimiento, espacio en los asientos en tiempo de covid, agua y etc para no pedirla.
Ventajas: Crew was good
Desventajas: Seating sucked, did I say sucked. Greed never give the customers that pay your bills better comfort and leg room. Greed greed greed. Scumbags
Desventajas: The entertainment center at my seat was malfunctioning. Movies were starting passed the beginning and the system was crashing.
Ventajas: Excellent plane from comfort to entertainment.
Desventajas: The wifi was never turned on so we never had any entertainment available. This made the flight less enjoyable.
Ventajas: The aircraft was very clean, neat and well maintained. The crew was friendly. Process of checked-in luggage was seamless and straightforward.
Desventajas: I found the istructions on some restricted items to be confusing and contradictory between instructions at the airport, the AA website and the TSA website. The agent at the counter was well-informed, though, and it all ended up going well.
Desventajas: That flight for 2.5 hrs is way to tight. An hour, hour and a half... OK. But 2.5 hrs on a packed flight was uncomfortable
Desventajas: Boarding is so disorganized. Really Group 9 is just a way to make the passengers wish they had chosen a different airline.
Ventajas: Nothing. Crew on all four flights were rude.
Desventajas: The flight attendant could have gone and gotten my meds or let me get my meds that I left at the at the gate
Desventajas: Traten de no usar esa aerolínea, me dejaron tirado 2 veces en USA, me tocó comprar un vuelo con otra aerolínea para regresar a mi país, son mediocres y altaneros en el Counter de Raleigh, me trataron pésimo.
Ventajas: The crew was friendly and helpful
Desventajas: The flight was not socially distanced
Desventajas: American Airlines is on top there game
Desventajas: The flight was not socially distanced
Ventajas: Prompt boarding and good directions from the crew
Desventajas: AA cancelled the Dallas flight before this one so they could fill up our flight. This does not seem very considerate of our health during a Pandemic especially with their messaging about social distancing. They also did a very poor job of keeping people patient in the deplaning process. They should have better messaging and a very non threatening way of encouraging passengers to be patient and courteous. Maybe they good offer each passenger a choice some type of goodie like a mint or a chocolate that says "please enjoy this while you wait for others to exit the plane".
Ventajas: Crew was amazing.
Desventajas: I had some issues with the Onboard entertainment in terms of connecting with the site. I typically do not have this problem with my airline of choice but choose you because of the proximity of my hotel to my desired departure airport as well as price.
Desventajas: Flight Attendant should dis infect the lavatory everytime a customer uses since they have plenty of downtime (no longer serving refreshments).
Desventajas: Leg room and seats are uncomfortable
Desventajas: Some of the crew. Eapecially first class was slow and poor at communicating
Ventajas: Seats weren’t too bad, the plane was clean, and the crew was nice.
Desventajas: Our flight kept getting delayed due to paper work AFTER we boarded. There were also a lot of people on the plane and no social distancing.
Desventajas: Did not allow use of exit rows to improve social distancing (those seats “not in my class of service“). Flight was crowded.
Ventajas: The crew was super friendly and attentive
Ventajas: The crew was super polite, even with the delay.
Desventajas: I wish the seats were more comfortable.
Desventajas: Delayed for an hour and a half because of a flat tire
Ventajas: The crew was polite, including TSA, and I had no problems with anyone on board. There was also little turbulence, which was nice as a first time flyer.
Desventajas: The seats were incredibly uncomfortable, even with a pillow. I was in economy, but I was expecting at least a little cushion.
Desventajas: The boarding announcement speaker was broken, so the flight attendants needed to yell out.
Desventajas: No debe cobrar maleta pequeña
Desventajas: Pagar una maleta pequeña mortifica
Desventajas: Pagar una maleta demasiado
Desventajas: middle seat was not blocked like most other airlines. Plane was full
Ventajas: Short swift flight
Desventajas: The way the plane was boarded took a long time for such a small flight
Ventajas: Asientos pésimos en clase ejecutiva
Ventajas: Bags are no where to be found after landing 25 minutes ago
Desventajas: Every seat sold. No social distancing. Mask rule not enforced.
Ventajas: Great crew
Ventajas: The seat next to me was empty
Desventajas: I downloaded the app and followed the directions to watch a movie but when I got on board I host the connection and not get back in . It would not allow me to download anything
Ventajas: Flight crew were nice
Desventajas: More spacing between people
Desventajas: The seats are uncomfortable and cramped