Hotel Firenze

Situated right next to Lake Garda

Heating in room could not be controlled - cold. Unexciting breakfast. No bath.

Views from the room were lovely. Cleaning staff were exceptionally nice.

Yes. The pool was freezing despite the 28c temperature outside. We could not use it. The main reason we picked this hotel was because it had a pool. This was a huge disappointment and I feel we paid for something we did not get. The breakfast could be more varied as it was the exact same every single morning of our 7 day stay. I emailed the hotel 1 week before our stay to change one of our rooms to a single instead of double room. I arrived at the hotel and was told we would have to pay full rate for a double despite the 1 weeks notice. This was 250euro extra than what we should have paid though we were already paying 70e for a cot. The cot should have been free.

Las vistas desde la habitación.

La localización, practicamente no podías salir si no era con el coche. Hay poblaciones en el mismo lago muchísimo más interesantes. Las fotos de la piscina, el jardín... es decepcionante, no se corresponden con la realidad