Valoraciones de viajeros
Opinión general
8,1
Excelente
Basado en 2.023 opiniones
Abordaje
8,1
Confort
8,1
Tripulación
8,7
Entretenimiento
7,9
Comida
7,7
Encuentra vuelos baratos en Azul
Ida y vuelta
Económica
Información sobre Azul
| Código IATA | AD |
|---|---|
| Rutas | 367 |
| Ruta principal | Brasilia a São Paulo Campinas |
| Aeropuertos en los que opera | 73 |
| Aeropuerto principal | São Paulo Campinas |
Comentarios recientes
Puntuación de viajeros
129
58
29
13
18
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8,0
Ventajas: they change the gate last min
Desventajas: Should advise the passagers better
opinión proveniente de
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9,6
Ventajas: I loved that even during a pandemic, alcohol in glassware and full meals were served in business class (unlike other airlines, so I avoided them). The lighting looked nice, the crew was professional and attentive, and the bathroom was well maintained. The blanket and pillow were comfy as well. I like the 1-2-1 layout in business class, which leaves window seats with a lot of windows and privacy.
Desventajas: The headphones were not the most comfortable, sometimes the passenger moving around behind you will shake your seat too, and before take-off the plane was quite hot. Also a lot of the food choices I wanted were gone already but not a big deal as there were many choices.
opinión proveniente de
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3,6
Desventajas: Two hours stuck at gate with no information. Info on site and at airport on baggage costs different. Left bag behind to fit more cargo. Two days and haven’t delivered bag.
opinión proveniente de
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9,6
Ventajas: TV screens on the back of seat
Desventajas: TV screen stopped working mid-flight. Long wait at gate
opinión proveniente de
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10,0
Ventajas: p
opinión proveniente de
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2,0
Desventajas: I couldn't take the flight, because of the sanitary situation, and couldn't get my refund yet
opinión proveniente de
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2,0
Desventajas: i am trying to obtain a refund, as she was not able to make the flight - held on phone for over 2 hrs on 2 separate occasions
opinión proveniente de
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9,6
Ventajas: Everything was excellent accept the entertainment.
Desventajas: Entertainment
opinión proveniente de
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8,6
Ventajas: Friendly crew and delicious snacks. Comfortable chairs.
Desventajas: Gate was change and no announcement was made. Could have miss might flight if I didn’t ask someone 30 minutes before boarding. Also could do a little better with the entertainment part. All the channels were in Portuguese. I understand it’s a Brazilian airline but you need to consider your foreign customers. Have some English Channels.
opinión proveniente de
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9,6
Ventajas: The snacks were great! The check in staff was also really helpful. They even checked my companion and my bag for free.
Desventajas: The flight was a bit delayed which made getting to the next connection a little stressful especially since we had to recheck our baggage. However, the staff was really kind about it.
opinión proveniente de
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10,0
Desventajas: ..
opinión proveniente de
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10,0
Ventajas: All flights take off on time and arrived on time.
opinión proveniente de
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4,3
Desventajas: Food!
opinión proveniente de
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3,3
Desventajas: Food! Communication between airports. They were not prepared in Belem for late travelers from Fortaleza who needed to catch the flight at the last minute to Fort Lauderdale. I.e. security had already left and they had to call them back.
opinión proveniente de
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9,6
Ventajas: The airport is small and easy to get by. The crew was friendly, and I had four seats to myself! It was an excellent experience.
Desventajas: Food was decent.
opinión proveniente de
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7,6
Ventajas: extremely attentive crew. courtesy necessaire pack. very clean plane.
opinión proveniente de
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8,3
Ventajas: extremely considerate crew. Courtesy necessaire pack. very clean plane
opinión proveniente de
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7,6
Ventajas: extremely gracious crew. very clean plane. courtesy necessaire pack.
Desventajas: more recent movies options
opinión proveniente de
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4,0
Desventajas: Would have been better if the first leg of the flight had not been so late that my connection could never work. Got transferred to a later latam flight with connection but still
opinión proveniente de
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3,0
Ventajas: For business class tickets this was the worst food and boarding I’ve experienced. United airlines are horrible.
opinión proveniente de
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9,0
Desventajas: more and more current movie options
opinión proveniente de
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8,6
Ventajas: The crew was so kind, the food was great. The in flight entertainment was amazing!
Desventajas: The plane was very cold!
opinión proveniente de
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10,0
Ventajas: Very clean airplane and excellent crew
opinión proveniente de
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9,3
Ventajas: sidefini landig, merci.
opinión proveniente de
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9,0
Desventajas: The food
opinión proveniente de
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9,0
Desventajas: The food
opinión proveniente de
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7,3
Ventajas: Seat not confortable vry tide
opinión proveniente de
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6,6
Ventajas: Crew was good but seat very tide for big people. Many close to me not well distributed.
Desventajas: Space
opinión proveniente de
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6,6
Desventajas: Bad size almost became a problem... bins are very small
opinión proveniente de
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6,0
Ventajas: 2 seats, not 3, in this part of Economy
Desventajas: The bag check price info on the website was completely wrong... At the airport, they asked for USD 100, not USD 30 as the website indicated. Ended up lugging the (heavy) cabin size bag...
opinión proveniente de
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8,0
Ventajas: Same comments as before: comfortable airplane, good food and friendly crew.
Desventajas: There was a long delay in the connection at Viracopos/Campinas: technical problem with the airplane. I arrived approximately 1 hour late in Curitiba (past midnight).
opinión proveniente de
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8,0
Ventajas: Airplane was comfortable and food was good. The crew was also very friendly.
Desventajas: There was a long delay in the connection at Viracopos/Campinas: there was a technical problem with the airplane. I arrived very late in Curitiba (approximately 1 hour late).
opinión proveniente de
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10,0
Ventajas: Great experience overall
Desventajas: No complaints
opinión proveniente de
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10,0
Ventajas: Azul airlines the best !!
opinión proveniente de
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9,6
Ventajas: The crew was amazing
opinión proveniente de
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7,6
Ventajas: crew was kind.
Desventajas: We almost crashed into other planes on the runway while trying to land. The runway was full/ blocked. We had to accelerate suddenly and ascend back into the clouds. Very bumpy and scary. Pilotes should know runway status in advance of descent.
opinión proveniente de
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10,0
Ventajas: Azul is always amazing in terms of service!
Desventajas: The price!
opinión proveniente de
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7,0
Desventajas: We landed and spend 45min instide the plan to be able to unboard
opinión proveniente de
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7,0
Ventajas: The crew as fine!
Desventajas: The gate at the airport changed
opinión proveniente de
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6,3
Not satisfactory
Ventajas: I arrived safely and so did my bags
Desventajas: The delay of over an hour
opinión proveniente de
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5,0
Ventajas: Flight left on time.
opinión proveniente de
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5,0
Desventajas: Plane was dirty, it took flight attendants 1.5 hour to start service after take-off.
opinión proveniente de
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9,3
Ventajas: They have the friendliest crew I have ever seen in an airline. Specially if you have flown with American Airlines who has the rudest crew I have ever seen.
Desventajas: Definitely the food. Pretty tasteless and unappealing
opinión proveniente de
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7,3
Desventajas: Food !!!!
opinión proveniente de
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10,0
Ventajas: N/A
Desventajas: N/A
opinión proveniente de
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10,0
Ventajas: Amazing crew and overall experience
Desventajas: No complaints on this one
opinión proveniente de
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9,3
Ventajas: Food
opinión proveniente de
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9,0
Ventajas: Polite and friendly crew. Comfortable seats, new plane.
Desventajas: Definitely the food could be better. It was tasteless.
opinión proveniente de
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7,6
Ventajas: Tv en el avión
Desventajas: Más comodidad
opinión proveniente de
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9,2
Ventajas: super punctual
opinión proveniente de
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8,0
Ventajas: free-snack is good
Desventajas: non-brazirian customer can pay service fee (i.e. seat-selection,baggage) on Azul websaite.
opinión proveniente de
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5,0
Ventajas: Nothing in special.
Desventajas: Boarding: Stay in the line for “several zones” and then put everybody on the same bus is ridiculous. Food is more or less OK, but all the movies can be seen in TV (HBO, Telecine, etc.)
opinión proveniente de
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4,0
Desventajas: They cheat on us about the place of the seats. Saying was a good place but giving us the worse seats in the plane - just after bathroom where it doesn’t recline and impossible to sleep due traffic
opinión proveniente de
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8,0
Desventajas: The flight was originally scheduled to depart at 0915 hours but the departure time was changed to 0635 hours without notification. Fortunately I checked my baggage the night before and discovered the change. Not a good deal.
opinión proveniente de
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10,0
Ventajas: We got all of our bags! No lines. Smooth sailing
opinión proveniente de
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9,0
Ventajas: The flight attendants are terrific. A huge packed plane and all were well cared for. The food, while not thrilling, was actually hot.
Desventajas: Not enough closed captioning in the onboard entertainment system.
opinión proveniente de
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8,3
Desventajas: Pontualidade
opinión proveniente de
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8,3
Desventajas: Very narrow seats
opinión proveniente de
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7,6
Ventajas: The crew was excellent, and the entertainment was good.
Desventajas: The boarding of the connection flight was a little messy. Also, the table on the seccond flight was a bit lower than the first, but enough that I couldn't pull it down if I didn't put my knees to each side.
opinión proveniente de
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8,3
Ventajas: Crew was amazing
Desventajas: Better food
opinión proveniente de
Estado del vuelo
Mapa de rutas de Azul
Principales aeropuertos en los que opera Azul
- Aeropuerto São Paulo Campinas (VCP)
- Aeropuerto Belo Horizonte Tancredo Neves Intl (CNF)
- Aeropuerto Recife (REC)
- Aeropuerto Río de Janeiro Santos Dumont (SDU)
- Aeropuerto Porto Alegre Salgado Filho (POA)
- Aeropuerto Curitiba Afonso Pena (CWB)
- Aeropuerto Belém Val De Cans (BEL)
- Aeropuerto São Paulo Cumbica (GRU)
- Aeropuerto São Paulo Congonhas (CGH)
- Aeropuerto Cuiabá M. Rondon (CGB)
- Aeropuerto Brasilia (BSB)
- Aeropuerto Salvador de Bahía (SSA)
- Aeropuerto Vitória Eurico Sales (VIX)
- Aeropuerto Manaos Eduardo Gomes Intl (MAO)
- Aeropuerto Florianópolis Hercilio Luz (FLN)
Información de contacto de Azul
- AD Código IATA
- +55 11 4003 3255 Llamar
- voeazul.com.br Visita
Datos sobre el estado del vuelo, cancelaciones y retrasos proporcionados por Flightstats.com. Los datos de Flightstats pueden contener errores. Confirma siempre la información indicada aquí con la aerolínea.