Hoteles en San Felipe de Puerto Plata

Ventajas: Bien

Desventajas: Bien

Ventajas: Muy recomendable si eres VIP y quieres un ambiente solo para adultos

Desventajas: No hay suficiente comida dominicana.

Ventajas: La comida

Desventajas: Que llovió mucho y no pudimos disfrutar de todo

Ventajas: La comida era buena. Teníamos diferentes opciones a lo largo de todo el día. Nunca pasó hambre. El personal del restaurante y de los bares era muy agradable

Desventajas: ¡el registro de entrada y salida fue horrible! Muy poco personal y poco profesional. Tardamos una hora en llegar y una hora en salir.

Ventajas: La piscina, bar condiciones

Desventajas: Habilidad con los clientes

Ventajas: Todo fue excelente, he estado en un complejo más caro que ofrecen el mismo edredón, recomiendo encarecidamente este complejo a todo el mundo

Desventajas: Todo fue excelente

Ventajas: Este es un complejo agradable, y una gran relación calidad-precio por el precio que pagué. Todo el personal era muy amable y servicial, sin duda lo recomendaría

Desventajas: Mi habitación no estaba disponible en el check in.

Ventajas: Dinner Buffett was first class. We only booked for one night but we were impressed with the grounds and dinner. Our room was too cold even with the AC turned off. Check-in did not go smoothly as we booked, and I thought, paid, on kayak just 5 minutes before checking in. Still, at the front desk there was a big delay in processing us and finding our reservation. They had us pay at the front desk so I will be checking the credit card bill. This was a very nice resort, though my husband and I don't gravitate towards resorts.

Desventajas: El tiempo, el personal de otros hoteles en la playa, mala música en el restaurante

Ventajas: Huge pool, proximity to the beach is great. Staff was very nice which goes a long way. The rooms were a bit outdated but were kept clean. The Mercado buffet had good variety. Location is about a 10 - 15 min ride to airport which is great! Nightly Entertainment was fun.

Desventajas: The pool bar only had one bartender who was extremely overwhelmed at times. No one helped him, even to restock. Pool closes at 7pm which is a bummer. The Beach isn't great as there are a lot of huge mountain rocks in the water. Television reception wasn't the best but then again who was really staying in to watch TV? Also there isn't an AC controller. You could only control the speed of the ceiling fan. I could've gone without the vendors all around.

Ventajas: Best food I have had at an all inclusive in Puerto Plata. Staff was very friendly with lots of activities. Service in restaurants was incredible, by day two Domingo knew what we wanted and had it ready for every meal by the time we were there. Top shelf liquors available at select bars, safe is free, casino is right next door, beautiful beach, close to airport and city, would likely go back. We had 24 people come from 15 to 78 and all had a great time (and not one person was ill from food)

Desventajas: Definitely more family oriented than for younger people, rooms were a bit dated... We had an outlet hanging out and a fridge that didn't work (we weren't in there very much), restaurant reservations can be hard to come by (if you get one go Japanese, by far the best) , less beach people trying to push excursions than other places but still there (they are honest and had better deals for the same stuff as the resort, IE we had resort goers in our group set up by the beach guys, but we paid a lot less), good liquor is really only found at the front bar

Ventajas: El personal te trata como de la familia. Gran spa

Ventajas: Pequeña pero bonita, la habitación era increíble, la comida no hay mucho variedad pero de sabor bastante buena.

Ventajas: El personal era muy servicial cuando tuvimos quejas

Desventajas: La comida no era tan buena. Nos dijeron que había 3 restaurantes en el complejo para cenar, pero sólo uno estaba abierto todo el tiempo que estuvimos allí. La conexión Wi-Fi era muy cara.

Ventajas: La playa es preciosa. La mejor parte del complejo.

Desventajas: Las habitaciones no estaban muy limpias. Se puede decir que el lugar necesita una buena reforma. La comida era mediocre, así como las bebidas. Sin duda un ambiente de fiesta. No era lo que esperábamos y que no volveremos.

Ventajas: El equipo de animación era excelente me trataron como una nueva persona me durante años gente genial. Coca-Cola es el mejor.

Desventajas: Me encanta la manera en que me trataron, la comida era buena, pero el lugar me trató como familia, volveré allí para probarlo.

Desventajas: Well I noticed in the reviews that the only problem was the front desk and food. Front desk totally sucks but I do not believe it is intentional. We stayed in 9 hotels in 2 weeks traveling the island. This is a problem at every single one. I fo think it was mote the technology then the humans. Either way, it just seems as though that's how the Dominican Republic operates. So just be patient and just expect to wait, or have to CONTINUOUSLY have to go back to the front desk. (8 times for us in the 3 days we were there) but it was worth it. Beautiful property, beaches, employees, and good enough food for us!! Have fun, kick back, and enjoy your vaca

Ventajas: Leaving

Desventajas: Staff

Ventajas: The staff was very friendly and responsive. Antonia at the spa was a fabulous masseuse.

Desventajas: We are from Vegas and know what good/great accomodations and food are all about. This is a sub-par property. For the price I marked it as Okay. The bed was hard and the pillows felt like bags of golf balls. They need to find a chef who knows how to cook. The food was aweful. Two nice pools and another for "members' only but no jacuzzi on the property.

Ventajas: The beach and the staff (excluding the lobby)

Desventajas: lobby staff was not trained, wanted me to pay again for a paid in full reservation because they didn't want to call Kayak to check. "Superior room" was really a good enough to sleep room, the bathroom's tiny shower clogged where, while showering" I had to turn off the water every 5 mins and wait for 10 mins to turn on again, room phone was not functioning, deteriorated facilities, not enough staff, pools were all shallow the deepest I think was 4"9 and this is an adults only resort. The food was D+. I will never go back!

Desventajas: When they checked me in my room which was marginal at best...the door was wide open to the outside allowing Mosquitos to enter . The room was loaded with them!!! Rather then giving me another room,they brought in a can of raid.I then took control and sprayed the the place down. I then left for a few hours and on return...more Mosquitos to find.I then learned that the windows, behind the drapes had been left open as well in both the bedroom and bathroom....I sprayed again then left for a few more hours.they said that they wood deliver a can of Raid to the room and leave for me to use as needed.i got caught up in the activities provided and didn't return to my room until midnight.Yes...more mosquitos flying around and on the walks and ceiling.I then went to the front desk and asked for the spray they didn't deliver and was told that house keeping was closed and to come back in the morning.i told them that I was going to sleep in the lobby.They then gave me a huge blanket and said for me to cover myself from head to toe and they would take care of things until the morning.Im glad I brought insect repellent and littelery covered my entire body with It !!! I then covered myself with the blanket as they said and needless to say....Didn't sleep but a wink!!! Also,the room they set me up in was a the end of their prosperity on the line with a shabby fence separating me from the jungle. The room had nonfunctional AC controls ! As I was returning to my room that evening to retire, i can around the corner to find a security guy tucked in the corner of my building which anyone would have freeked out for he was in a dark space.I then learned from him that he was going to stay all night because the locals come to their properity to rob the guest!!! As I watched him for a while from my window, he kept quietly walking up and down the side of the fence stoping and listening for intruders. Thank God I was there for only one night! The bottom line is! If you value your life....STAY AWAY! I will be posting this on YouTube soon!

Ventajas: Yes. very much,. But the hotel was super, super, super good. the staff was excellent. the rooms clean. the people simply lovely. I will go back there again. yes. yes.yes.

Desventajas: The cheek in process was very bad. blue bay did not have my reservation details. I had to wait for almost 30 mins to be cheeked in. very poor.

Ventajas: We liked the fact it is 18 years + resort , the food at the a la carte restorant was perfect and the service was amazing ( Fransis )

Desventajas: The rooms does not match the hotel facilities... they are very poor in design , very dark and has humid on the seiling ...A/C makes lots of noise...

Ventajas: The staff is great there. The animation team works very hard.

Ventajas: The food was very good, even though variability wasn't the main focus of the chef. Don't get me wrong the hotel is good, the thing is i am a local, hence i have more to do outside of the hotel than inside.

Desventajas: bathrooms were too small, limited activities

Ventajas: The food was pretty good, rooms clean & quiet atmosphere.

Desventajas: Fruity drinks (pina colada, mai tai, rum runners) were artificial tasting. Well drinks were not the best but you could order Brugal & soda which is what we did.

Ventajas: el precio y la comida

Desventajas: me gusto mucho no tego kejas

Ventajas: La comodidad

Desventajas: La comida

Ventajas: El trato y la relacion calidad precio

Desventajas: Que no tenga discoteca

Ventajas: the food, service and 24 hour food and drinks.

Desventajas:

Ventajas: El trato del personal del hotel

Ventajas: everything , but the costumer service was excellent

Desventajas:

Ventajas: La tranquilidad,

Desventajas: la recepcion, piden chocolate por facilitarte las cosas

Ventajas: una buena relación calidad-precio.

Desventajas: No había limpieza de la habitación, no había suficientes toallas, no había jabón, no había nevera bien abastecida, no había armario con alcohol, todo vacío.

Ventajas: La comida era estupenda en el buffet, la habitación era muy agradable y cómoda. El personal era muy amable en todo momento.

Desventajas: No me gustó que no haya club dentro del hotel. Mi novio y yo queríamos ir a bailar y tuvimos que ir fuera del hotel para llegar al club más cercano. Pero en general fue una experiencia realmente buena, volvería

Ventajas: Desde la amable recepción hasta las preciosas instalaciones, la comida es estupenda y vamos a nombrar habitación, este complejo es excelente. El personal está muy bien capacitado. Los bailarines en la noche tradicional espectáculo de baile dominicano eran excelentes. Me alojé en la parte VIP del complejo y era un ambiente estupendo. Arquitectura de estañado en todas partes. Desde el momento en que me registré hasta cuando me fui, me dije que tenía que volver otra vez.

Desventajas: Todo bien.

Ventajas: El servicio y la comida eran excelentes.

Desventajas: La discoteca no está incluida, y necesitaba más animación.

Ventajas: Me gustó el hecho de que la piscina tenía un bar y la playa estaba a una corta distancia. Había espectáculos cada noche. Fue una noche divertida.

Desventajas: No me gustó que la autenticidad de los alimentos nacionales era muy pobre. Pero no estaba mal.

Ventajas: Fue la mejor experiencia que he tenido en un hotel. Nunca lo olvidaremos!

Desventajas: Nos gustó todo. ¡Gracias!

Ventajas: Me gustó todo!!!!

Desventajas: TODO fue excelente!

Ventajas: Location: Within 15 – 20 minutes of the airport. Near 2 other hotels and a golf course, 2 mini malls with a restaurant and a few shops. Room: We stayed in the Catalina building in room 2203 and it was great and very clean. They provided a hair dryer, shampoo / conditioner, shower cap, soap, etc. and the bathroom was spotless. There was a closet with shelves in the front and there was also a balcony overlooking the pool. The bed was very comfortable and there was a flatscreen TV and a desk. There was also air conditioning which made the experience very comfortable. Atmosphere: There were A LOT of families, senior citizens and spring breakers at this resort. The pool was large, gorgeous with a swim up bar and a great temperature. Since this is an all-inclusive resort the drinks were free as well the food. They offered many activities throughout the day including water aerobics, pineapple toss, dance class, etc. They also have a section for kids as well as nightly entertainment (i.e. magic shows). Most of the chairs at the pool are claimed by 8am with towels, so get down there early! There is direct beach access, which gets very crowded with chairs by 11am. There are A LOT of beach vendors but if you pretend you’re sleeping or say “no thank you” they’ll leave you alone. The water is clear and warm. There’s also a private beach which you get with the upgraded package, but we decided not to pay an additional $40/night per person. Also, they say free Wi-Fi but it’s only in the “theater area” and barely connects. You have to pay for it in your room.

Desventajas: Staff: Very mixed results. Some staff was super friendly and went out of their way to ensure we were happy and had everything to make our stay enjoyable, while others acted like they couldn’t be bothered. I would like to see management create a consistent experience across all of their staff. For example, I had an allergic reaction to the shellfish (I wasn’t allergic prior... may have been the type of squid served) and my girlfriend we went to find me Benedryl. We went to both gift shops and they were EXTREMELY unhelpful. My girlfriend said my face was swollen and she was in a panic to get me medicine and one of cashiers was on the phone on a personal call hanging out and was no help at all. Luckily another guest told us there was a mini mall down the street that had a pharmacy where we could get Benedryl (ended up paying $11 for 12 tablets which was more $$ than normal). PS I'm fully healed :) Food: The food was terrible. Although it’s all-inclusive, we found the food to be inedible. The breakfast offered an omelet station your choice of green peppers, tomatoes, cheese, ham and corn or fried eggs and those were good. They also have a smoothie bar and if you ask for the “smoothie especial” they’ll give you an amazing creation by one of the staff. For lunch we ate salad with olives and chickpeas. The beef is extremely tough and fatty and the pasta was rubbery. We had dinner at the Italian restaurant on the grounds of the hotel and the meal was just as bad (the meal was included in the all-inclusive package).

Ventajas: I was pretty pleased. I like the design and set up of everything. I liked the beach huts that protect you from the sun and the pool was very nice. Maybe it just wasn't very busy when we went (May 19 - 24) but I didn't think it was too crowded and could always find a chair by the pool or a hut on the beach. I found plenty of food to keep me satisfied. Restaurant food was really good. Be sure to take advantage of being able to eat at each one once a week. This was my first all inclusive - I found it to be well worth the money for my group of 3, sharing 1 room with 2 beds. They have a stone called Larimar, only found in the DR, which is beautiful shades of blue, the beach vendors have a lot of lovely larimar jewelry - I highly recommend getting a piece for yourself. Negotiate but remember the individuals selling stuff only get a cut of the profit and they most likely have families to feed. I bought from a few. If you are looking for jewelry, ask for Julio and tell him Cara sent you!

Desventajas: Beds weren't very comfortable but not horrible either. Not good for side sleepers - that's for sure, but not as bad as some reviewers made them out to be. I brought my own pillow too based on some of the reviews I read. Some of the staff was not too friendly. Learn some Spanish if you don't know any, that helps increase their friendliness and helpfulness towards you. One helper in the dining room pressured me to drink alcohol which I found really annoying, but that was only 1 guy out of many others who were very friendly and helpful. With some dishes it was difficult to tell if there was meat in them, it would be nice if they added ingredient lists at the buffet but the "healthy" section that contained 3 meatless options always had something I liked so I was pleased. The music at night was kind of annoying when trying to go to sleep early, but I'm pretty sure it never went past midnight. The people selling stuff on the beach can be extremely annoying/presistent, but I don't blame really blame them because they are doing what they can to get by.

Ventajas: The food was great! The pool was large and fairly clean. Good air conditioning in the rooms. Energetic activities staff.

Desventajas: The beach was so windy we couldn't sit there. Hard to find -- no sign in front of hotel or on the street. The shows were mediocre at best -- not always family friendly. Hard to get a reservation to one of the restaurants. The free internet in lobby was frustrating and rarely worked.

Ventajas: I was attending a Wedding Vow Ceremony and upon arrival to departure Everyone was very polite friendly with the best attitude. Food deliciously prepared, my suite was very clean, furnished appropriately and very comfortable.

Ventajas: This was my second time staying here and it is 100% better. The rooms are updated and they are really nice, the restaurant was updated and that too was really nice. The food was amazing! We are very well. The entertainment was cute and funny, the whole family enjoyed it. Most of all, the staff were all amazing. Everyone always had a smile on their face and they were always eager to help. We had 13 people and the moved tables, chairs so we could all eat together. They even sang to my sister in law for her birthday. Great place, we'll be back again next year!

Ventajas: This is a lovely resort, very clean and the with wonderful friendly staff. I would definitely go back. Great place to relax and enjoy the beach. Thank you to all the staff for treating us so well.

Desventajas: TE cobran otra parte de dinero aparte de lo REAL pagado POR LA compañía BOOKING . COM

Ventajas: La hospitalidad era muy buena en todos los departamentos, especialmente la comida del personal de entretenimiento en buffet y restaurantes era genial.

Desventajas: El personal de la recepción era muy amable, pero definitivamente necesitan capacitación en comunicación eficaz y con precisión con el huésped, asegurando al cliente con veracidad y comprensión para su satisfacción. Las habitaciones son extremadamente anticuadas.

Ventajas: El personal fue excelente, la comida era muy buena y bebidas abundantes. Volvería a alojarme aquí.

Desventajas: Las habitaciones son anticuadas y no hay camas tamaño king.

Ventajas: El espectáculo y el ambiente

Desventajas: Tardó demasiado el registro

Ventajas: The staff was great! Loved the shows!

Desventajas: Need to try to make an actual piña colada, it was like water!!

Ventajas: It was so nice to have everything pre-paid and to enjoy doing or eating whatever we wanted whenever we wanted. The Beach was lovely. The pool clean and beautiful. The room was quaint and the balconey a major plus!!

Desventajas: Staff was often unavailable and unhelpful. When trying to plan our arrival, we emailed asking about taxi services available and got no response. We finally called twice and were told they didn't provide any taxi service and that we should get a cab for $15 from the airport. When we arrived we were surprised to find a sign with our name on it and transportation waiting for ur...they picked us up in a BUS (for two of us!) . We thought it was great luck...and then the next day told us they were charging us $60 for it! Over three times what they quotd to us before. It was a major issue - the whole situation was due to a miscommunication among their staff and job division there.

Ventajas: la comida, personal, higiene,tranquilida,me guto todo

Desventajas: si fui por muy poco timpo

Ventajas: La habitación era cómoda. La comida Estaba Bien. La cena era mejor que el desayuno.

Desventajas: Por alguna razón, el servicio sólo me reservó una noche. Pagué la segunda noche, pero tuve que cambiar de habitación.

Ventajas: La playa cerca de la playa

Desventajas: El personal es muy antipático y poco profesional , Wardy Sosa y Trinidad, de la recepción, son extremadamente poco profesionales y no tenían ningún deseo de ayudarnos de ninguna manera . El personal de registro en el hotel es muy antipático y poco acogedor

Ventajas: La piscina y la playa eran muy bonitas

Desventajas: No había variedad en la comida. El entretenimiento era mediocre. Expreso sólo estaba disponible después de las 10:00, lo que me parece absurdo ya que expreso es normalmente lo que bebemos para el desayuno. He viajado a otros resorts en el Strip y prefiero Barcelo que está al lado de la Grand Paradise. La recepción los recepcionistas, son muy groseros.

Ventajas: El personal, la ubicación, el desayuno en la playa

Desventajas: Sólo su alcohol local de baja categoría estaba incluido y un restaurante necesitaba una cita y en el otro había que pagar

Ventajas: I liked the beach near by. As well as the city and other turist atraction out of the hotel were close by

Desventajas: Internet (wifi) was not included and to pay for the service was too expensive. I wished they would have charged me in dollars instead of pesos.

Ventajas: La mejor comida que he probado en un complejo con diferencia. Más por el lado del relax es hermoso y el servicio, si es realmente genial.

Ventajas: Todo

Desventajas: Nada

Ventajas: Probably one of the best hotels I have stayed at in Puerto Plata and I have been to five of them. Gorgeous views, courteous staff, all your needs addressed, good food, only place I have stayed as a resort/hotel that actually has Dominican food.

Desventajas: It was not all inclusive. Food and drinks are seperate. However the prices are reasonable and the week was cheaper than I expected. Next time knowing that I will just budget differently.

Ventajas: Smiling charming staff in resturants ,bar, housekeeping and activities. , good location on beach , nice accomodations and gardens , honest good food .

Desventajas: Petty things. (1.) Room rate quoted in us dollars, wanted to pay in euros , this attracted a 5% premium over local exchange rate.(2) Had to pay USD 30 extra to use room safe box key. (3) Reception staff poor and welcome lacking , generally not helpfull nor interested .

Ventajas: La buena ubicacion frente a la playa

Desventajas: Nos debieron cambiar de habitacion porque tenía goteras debido a la lluvia. El ascensor no subía hasta el tercer nivel porque no funcionaba el boton.Deberian extremar las medidas de mantenimiento. Es agobiante la persecución de las personas que quieren vender tiempo compartido o similares.

Ventajas: Teniendo en cuenta que se trata de un hotel en el caribe está todo muy bien organizado. el all inclusive brinda comodidad a los húespedes sin necesidad de salir del hotel. nos gustó sobre todo el anexo nuevo del tangerine palace en donde nos alojamos, sobre todo la parte de la pileta y bar,un lugar muy tranquilo y exclusivo.

Desventajas: No, todo perfecto

Ventajas: Nice hotel on the beach

Ventajas: The staff at the restaurant were very nice and the show was amazing.

Desventajas: I did not realize when I booked that the building I stayed at was the older rooms. I saw the rooms at the palace and they were by far much nicer and had ocean views. I did make a big deal as I was on my honeymoon and did not need to have the luxary room. But if I ever go there again I probably would expect to get the rooms at the Palace.

Ventajas: Cerca de la playa

Desventajas: No es un todo incluido. Siempre faltaba un camarero en el bar en la piscina.

Ventajas: 1. Proximity to beach 2. The staff was amazing and friendly, very accomodating 3. Pool was great 4. Restaurant onsite was great 5. Could pay for things with credit card 5. Room was nice

Desventajas: 1. Proximity to beach was good but Playa Dorada is far from the main City of Puerto Plata, so a cab costs 17$ if arranged by the hotel (or $35 round trip)... you can negotiate in town for cheaper though 2. The hotel is great, but again the location may be kind of boring if you are looking to go into quickly/cheaply at night... good for families or people who just want to relax 3. There is no where to buy some snacks, beers, etc (like a mini mart or colmado) to bring back to your room. They do have room service and you can get drinks at their bar til 12am (reasonably priced too) but if you want some other snakcs and such on hand you will have to go into town.

Desventajas: Tenía dos habitaciones. Una era mucho más anticuada que la imagen en línea. La diferencia entre las dos habitaciones era bastante mala. Una estaba bien, mientras que la otra era vieja.

Ventajas: Frente a la playa, limpio, el personal era amable, el wifi funciona bien, tranquilo, tranquilo.

Desventajas: Un poco lejos del aeropuerto $45 de taxi. No hay tiendas donde comprar comida para la nevera a distancia caminable.